Eden Jewellery

Old TERMS AND CONDITIONS


SHIPPING AND HANDLING

Our standard delivery services are for the Mainland UK only; if you are ordering outside the UK please contact us for availability and quotation. Deliveries for Mainland UK are £1.95 for orders under £50.00. Orders of £50.00+ delivery are free of charge. Once your order is confirmed and stock is available we will despatch your order as soon as possible, this may take 1 - 3 business days. In the unlikely event of an item being out of stock we will notify you by email or phone to confirm that you still want to go ahead with the order.


RETURNS POLICY

You may cancel your contract (order) at any time up to 7 working days after the day of delivery. To do this, please email us or write to us. If you cancel, we would ask you to return the unused items in the original packaging with the invoice, as this will assist us with the return process, once received and checked by us a refund will be given. Please note that delivery charges are non-refundable and that we shall not be responsible for postage/delivery charges on returned items, unless items are deemed as faulty. Anything ordered online must be returned by post using the address provided; no personal returns will be taken at our shop premises. Exchange, repair or refund will only be given on earrings if they are faulty; this is due to hygiene reasons. We recommend that you use registered or sign for postal services when returning our products, as we will not be responsible for any items lost in transit.


MAKING A PURCHASE

Making a purchase could not be easier. Just browse our store, click on any products you wish to buy and put them into your shopping cart. After you have finished click buy now and you will be asked details that we need to complete the order. By submitting an order to us through our web site, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. If the billing details for your order are the same as your delivery address details, by placing an order on the web site you confirm that you are the person referred to on the delivery address details supplied. Otherwise, by placing an order, you confirm that you are the person in the billing address details supplied. Please note that until we have confirmed the order to you no offer of sale is made and if we decline to process your order we will contact you by e-mail to inform you.


FAULTY GOODS

If there is a problem with the goods, please contact us, we will deal with the matter in accordance with your legal rights.
Any item returned as faulty or damaged will be inspected and if a repair is possible, it will be offered, if a repair or exchange is declined or not possible a refund will be given. Anything ordered online must be returned by post using the address provided, no personal returns will be taken at our shop premises.


PRIVACY POLICY

Eden Fashion Jewellery ltd does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart and to store delivery addresses. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

PRODUCT DESCRIPTION

We try to be as accurate as possible with the product colour descriptions, please be aware that picture and description may vary slightly from product.

PRODUCT CARE

Please note that looking after your jewellery will help it looking great for longer. If applying perfume, cream or lotions let them dry before putting on your jewellery and never apply whilst wearing your jewellery. Do not bathe whilst wearing fashion jewellery. Store in a dry place away from direct sunlight.


REACHING US

Eden Fashion Jewellery ltd
6 Nelson Street
Swansea
SA1 3QE

EMAIL: mail@eden4jewellery.co.uk

TEL: 07504 694543 (mobile charges apply)


CREDIT/DEBIT CARD SECURITY

All transactions are handled using a secure third party company called Sage Pay. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.


TAX CHARGES

For orders made from the UK or the European Union, 20% VAT is added. All prices on our web site are inclusive of VAT @ 20%
Our VAT REG NO: GB 854040447


ABOUT US

Our shops are located in Swansea City Centre (South Wales) and in the beautiful coastal village of Mumbles. We offer a wide variety of fashion jewellery, accessories and gifts which are selected to be exciting and different.
We also sell contemporary silver jewellery, gem stone and semi precious jewellery pieces.
All jewellery items ordered are supplied in our own presentation boxes, which make it a great gift. All other non jewellery items are not gift boxed unless stated in the description. All prices shown are inclusive of VAT @ 20%. Once your order has been processed your goods are sent out using Royal Mail 1st class sign for. P&P costs just £1.95 for orders up to £50.00, orders of £50.00+ P&P is free for Mainland UK.
Please take your time to browse the specially selected range on our website and we hope you find our products exciting and different.

CHANGES TO THESE TERMS

These are our current terms. These terms were last changed on 18/07/2011. Previous versions of our standard terms and conditions (if applicable) can be viewed here. [LINK]

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.